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12 hours


Online Self-paced



Payment Options: 

Due in full upon enrollment


Non-Violent Crisis Intervention Instructor Training Seminar
Length: 12 Hours Cost: $750


Admission Requirements: Highschool Diploma, GED or Equivalent

Textbook: None


Course Objectives

This instructor training seminar teaches cognitive behavioral crisis prevention and intervention.  This course will teach the participant how to train healthcare staff to safely interact with individuals who are experiencing a crisis.  This course is not meant to teach the participant crisis intervention techniques, but rather, how to lead a workshop in which participates gain competency in crisis intervention and verbal de-escalation skills.


Course Format

This a 12-hour seminar is available in a distance learning format, containing both asynchronous-learning at your own pace and synchronous virtual instruction.  The instructor-led synchronous virtual instruction is 1:1 instruction and is scheduled with the student upon successful completion of the asynchronous portion of the course.


Online Instruction (10 hours): Before your individual instruction, you must complete an online curriculum, which includes an introduction to verbal de-escalation and nonviolent crisis intervention as well as valuable train-the-trainer review content. You will review course content, dig deeper into Cognitive Behavioral Crisis Intervention modules, and learn important facilitation strategies to maximize your training.


Live Synchronous Individualized Instruction (2 hours): Upon completion of you online course, you will schedule a 1:1 instruction session with the Director of the program.  This will be scheduled via video conferencing.  During this session you will have an opportunity to clarify any content.  The instructor will assist you in organizing your content and prepare for your first training.  The instructor will also role play common scenarios that may present during a training.


Optional Additional Instruction (1 hour): After your first training, you can schedule a second mentoring session with the director.  During this session and revisions will be made to your format and you will have an opportunity to discuss your experience and receive addition instruction, if needed.


Upon completion of the online course, the live virtual training, and the online exam, you will be certified to teach Cognitive Behavioral Crisis Intervention training program.  We may offer updates or refreshers occasionally; these will be at no cost to you.

Online Course Topics

  • How to Organize a Workshop

  • Administrative Activities of Instructor

  • Overview of Non-Violent Crisis Intervention Programs

  • Cognitive Behavioral Crisis Intervention Method

  • Understanding Precursors to Crisis and the skill of “rebounding”

  • Rapport Building and Communication

  • Motivating Persons in Crisis

  • Multiple Verbal De-escalation Techniques


Virtual Class Topics       

  • Texas Health and Human Service Commission Training Mandates

  • How to Organize a Workshop- Eight essential skills of engagement and knowledge retention

  • Administrative Activities of Instructor

  • Personalizing For Your Organization

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